Complaints policy
Raise the issue by phone with the job address, date, and a clear description of what happened.
Scope. Access. Handoff.
Three details that make a commercial cleanout easier to plan.
What to include
Call (202) 555-0184 during listed operating hours. Share your name, callback number, service address, service date if applicable, the concern, and the resolution you are requesting.
Keep relevant photos, written estimates, receipts, and messages. A response time for complaints has not been verified, so this policy does not promise one.